Whilst we take pride in our high quality production process, sometimes things can go awry during manufacturing. Should this be the case, SLINKII is happy to offer a full refund.
If you have received a faulty item, please email our customer service team immediately here, and provide the following information:
- Customer name
- Order number
- Which item is faulty
- Photographic evidence (please provide 2-3 photos clearly showing the defect)
Only once our customer service team have reviewed and approved your claim, will a refund be issued. We will only accept claims made within 7 days of the date of receipt. Any claims made outside this period will not be accepted.